Managing Online Reviews and Customer Testimonials: A Must for Modern Restaurants By Keith Hancock In today’s digital-first dining culture, managing online reviews and customer testimonials can make or break a restaurant. Before guests ever see your menu or step through your doors, they’ve likely checked Google, Yelp, TripAdvisor, and social media to decide whether you’re worth a […]
Month: January 2026
Restaurant Video Marketing: Why Video Content Is Essential for a Restaurant’s Online Presence
Restaurant Video Marketing: Why Video Content Is Essential for a Restaurant’s Online Presence By Keith Hancock In today’s digital-first world, restaurant video marketing is one of the fastest ways to turn online attention into real customers. Before a guest ever walks through your door, they’re checking your Google profile, scanning your menu, watching Reels, and deciding—quickly—if your […]
Hospitality Hiring Decision Process: The 4 Real Reason Searches Stall
Searches don’t stall because “there are no candidates.”They stall because the hospitality hiring decision process is unclear. If you’ve ever had strong candidates enter your funnel—only to disengage, go quiet, or accept another offer—this is why. The problem isn’t talent availability. It’s what happens after candidates say yes to the first conversation. At DeVita & […]
Hospitality Hiring Funnel Breakdown: Why 200 Applicants Still Lead to 1 Hire
(And Why It’s Not the Market) If your hospitality business is flooded with applicants yet critical leadership roles remain unfilled, you’re not alone. General Managers, Directors of Operations, Executive Chefs, and District Managers are some of the hardest roles to hire right now. But here’s the hard truth: It’s not “the market.”It’s the funnel. For […]